Our Story
about-us

Thousands upon thousands of people all over our great country are faced with staying in hospitals, nursing homes, assisted living homes, and convalescent homes. If given the opportunity, nearly all of them would prefer to be in their own homes rather than in institutions. Yet being at home requires basic maintenance: housekeeping, laundry, shopping, and transportation activities. That is where the role of a caregiver called a homemaker/companion comes into play. A homemaker/companion represents "people helping people stay independent.”

16 years ago, Jim Collins along with his wife Joan Collins a registered nurse and their daughter Juli felt it important that this need for homemaker/companions be addressed and the opportunity for good quality care be provided to their local community and the surrounding counties. Having been involved in ownership and management in home health agencies, the Collins’ family knew that most home health companies are not geared up to provide homemakers as there seemed to be a striking need for the delivery of homemaker services by qualified caregivers. The solution? A company, VIP America.

After two years in Companion/Homemaker service, VIP America became a Nurse Registry adding Personal Care and Nursing Services to meet the ever growing needs of the elderly and infirmed. This enabled us to offer services to clients whose needs had increased, allowing clients to remain in their own homes.

What started as a single office serving five counties on South Florida’s east coast in 1997, including Palm Beach, Martin, St. Lucie, Indian River and Okeechobee counties has grown to include 3 additional locations and seven additional counties of service. VIP America was excited to expand to the west coast of Florida with two offices in Fort Myers and Naples which service, Charlotte, Collier, Desoto, Glades, Hendry, Lee and Sarasota counties.

Caregivers are registered through a screening process that includes an application, employment history, local, state and federal criminal background checks, skills survey, psychosocial information, and an orientation.

Clients are acquired through a complimentary assessment process that includes a site visit, completion of a client intake survey, and a listing of client service needs and requests. Caregivers are then matched to clients.