People helping people stay independent.
Thousands upon thousands of people all over our great country are faced with staying in hospitals, nursing homes, assisted living homes, and convalescent homes. If given the opportunity, nearly all of them would prefer to be in their own homes rather than in institutions. Yet being at home requires basic maintenance: housekeeping, laundry, shopping, and transportation activities. That is where the role of a caregiver called a homemaker/companion comes into play. A homemaker/companion represents "people helping people stay independent.”
Over 20 years ago, Jim Collins along with his wife Joan Collins a registered nurse and their daughter Juli felt it important that this need for homemaker/companions be addressed and the opportunity for good quality care be provided to their local community and the surrounding counties. Having been involved in ownership and management in home health agencies, the Collins’ family knew that most home health companies are not geared up to provide homemakers as there seemed to be a striking need for the delivery of homemaker services by qualified caregivers. The solution? A company, VIP America.
A Word From Our President
We are honored when family members entrust us with the care of their loved one and we do not underestimate the importance of your choice for home care services. Each day, our employees bring to their job a dedication in the practice of caring for clients. We understand that selecting a home care company is a big decision that deserves careful thought and it is important to educate yourself about all the various homecare companies there are to choose from.
The VIP Story
After two years in Companion / Homemaker service, VIP America became a Nurse Registry adding Personal Care and Nursing Services to meet the ever growing needs of the elderly and infirmed. This enabled us to offer services to clients whose needs had increased, allowing clients to remain in their own homes. What started as a single office serving five counties on South Florida’s east coast in 1997, including Palm Beach, Martin, St. Lucie, Indian River and Okeechobee counties has grown to include 3 additional locations and eleven additional counties.
VIP America was excited to expand to the west coast of Florida with two offices in Fort Myers and Naples which service, Charlotte, Collier, Desoto, Glades, Hendry, Lee, Sarasota counties and to Central Florida with an office in Melbourne servicing Brevard, Orange, Osceola and Seminole counties. Caregivers are registered through a screening process that includes an application, employment history, local, state and federal criminal background checks, skills survey, psychosocial information, and an orientation.
How does VIP acquire its clientele?
Clients are acquired through a complimentary assessment process that includes a site visit, completion of a client intake survey, and a listing of client service needs and requests. Caregivers are then carefully matched to clients.
We are the premier southeast regional company that offers caregiver registry and home care services through the provision of innovative solutions in each community we serve.
VIP America delivers on its core values and embraces the commitment of "people helping people stay independent" by compassionately and skillfully servicing clients and caregivers at their point of need.
VIP America maintains a family culture that ascribes to the principle of being accountable to one another for the success of the business through our core values.
Values of the highest quality care in a most cost effective manner
Integrity and ethically based as the cornerstone of our business practice
People focused and sensitive to needs of clients, caregivers, and family members
Accountable to keeping our commitment
Matching client need with the passion of "whatever it takes to satisfy clients"
Exceeding clients' expectations
Respect and dignity to everyone we serve
Investment in our most important resource, and employees and caregivers
Continuity of care to all clients served
Accommodating to everyone we touch